Privacy Policy

Last modified: January 2014.

INFORMATION ON FILES AND HANDLING. In accordance with the provisions of Law 15/1999 of 13 December, pertaining to the Protection of Personal Information (LOPD), it is announced that that the personal information collected by this website, unless otherwise specified, will be incorporated into files owned by Vooneo, S.L. (hereinafter Planoram), with registered offices on the Calle San Fernando 20, 07702 – Mahon (Menorca), Balearic Islands, Spain.

In general the fields in the forms found on the website marked as mandatory must be filled out for the proper processing of requests.


USER REGISTRATION FORM: The personal information gathered through the user sign-up form will be handled for the management of relationships with registered users; for the administration, management and monitoring of the website and its restricted access area; and for statistical purposes.
CONTACT FORM: The personal information collected will be handled to process your request, suggestions or complaints, as well as to improve the quality of the website and our services.
THE PROCESSING OF RESERVATIONS AND THE CONTRACTING OF ACTIVITIES: The personal data provided during this process will be handled by Planoram for the management of the reservations system and relationships with website users, as well as for statistical purposes and to improve the quality of our services. Said information shall also be incorporated into files whose responsibility lies with the organizers/providers of the services being contracted, and handled for the proper provision of said services, and the management of their relationship with customers.

2. NEWSLETTER AND HANDLING OF DATA FOR COMMERCIAL PURPOSES.– If you so indicated when you provided your personal information, or if you have signed up for the newsletter, your data will be handled by Planoram for purposes of promoting loyalty and to keep you informed, including by electronic means, of news, services, offers and promotions on the website or from third party collaborators in the leisure, sports and tourism sectors.

You may rescind your consent to receiving commercial communications at any time, as described below in the “Rights of the Interested Party” section.

3. BLOG: The information provided in the comment publication form will be handled to administrate and manage the blog. You are advised that your user name and all the information found in the comments will become public information; thus, you should be especially cautious about sharing your personal information.

We expressly inform you that the blog support tool and the comment follow-up and subscription tools are offered by the entity Automattic, Inc. (WordPress), headquartered in the United States. The data that you provide for your subscription to the blog, or to follow-up on comments, will be received by WordPress and will be subject to the terms of its privacy policy. You can view WordPress’s privacy policy at the following address: You understand and accept that Planoram has nothing whatsoever to do with the handling which Automattic, Inc. may carry out of information provided as a result of your participation on the blog; you also expressly consent to the corresponding international transfer of your information to the U.S.

Planoram shall not be responsible for information stored at the request of users, and, in particular, for the views expressed by them, nor the accuracy, quality, reliability, or veracity of the information which users provide. The aforestated notwithstanding, those persons whose personal data are included in comments or posts published on the website may request, at any time, the cancellation of their data, as provided for by Article 16 L.O. 15/1999 of 13 December on the Protection of Information of a Personal Nature, as indicated below in the section “RIGHTS OF THE INTERESTED PARTY.”

4. THIRD PARTY INFORMATION. – In the event you provide information of a personal nature belonging to third parties, you hereby state that you have received the consent of the affected parties to do so, having previously informed them of the contents of this privacy policy.

5. COOKIES AND NAVIGATION DATA. – The cookies that we employee are anonymous and do not suffice to allow us to identify a specific user. We use cookies of a technical nature necessary to provide the services requested by our users; for example, to allow the system to save the information they supply at each stage of the sign-up or contracting process.

In order to optimize the website use experience we also use cookies to recognize our visitors and users and the parameters chosen during their visits; for example, to maintain the accredited status of registered users, or the language they chose during their first visit.

We also use cookies and handle the data generated by navigation to produce statistics and analyze activity on the website in order to improve its content and tailor it to the preferences of our visitors.

By using our website without deactivating cookies in your browser you are providing your consent to their installation.

You can find more information about the cookies that we use and how to disable them in our policy on the use of cookies and the handling of navigation information, available in the home page.

6. RIGHTS OF THE INTERESTED PARTY. – Affected parties may exercise their access, rectification, cancellation and opposition right by sending a written communication, accompanied by a copy of one’s DNI (National ID), to: Calle San Fernando, 20, 07702 – Mahón (Menorca), Balearic Islands, Spain.

In order to request the cancellation of data handling for commercial purposes you may send an email to the following address:

7. Privacy policy updates. We reserve the right to update our privacy policy at any time in response to strategic corporate decisions, as well as to comply with any changes in legislation or

jurisprudence. When the handling of personal information is considered which, in accordance with legislation in force, requires your consent, the corresponding protocols will be made available to request it.

If you have any questions or require any clarifications regarding our Privacy Policy, or about the handling of your information, you can contact us at the previously designated address.